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Armony, Mor

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Author ID: armony.mor Recent zbMATH articles by "Armony, Mor"
Published as: Armony, Mor
Documents Indexed: 16 Publications since 2000

Publications by Year

Citations contained in zbMATH

14 Publications have been cited 243 times in 155 Documents Cited by Year
On customer contact centers with a call-back option: Customer decisions, routing rules, and system design. Zbl 1165.90385
Armony, Mor; Maglaras, Constantinos
37
2004
On patient flow in hospitals: a data-based queueing-science perspective. Zbl 1359.60116
Armony, Mor; Israelit, Shlomo; Mandelbaum, Avishai; Marmor, Yariv N.; Tseytlin, Yulia; Yom-Tov, Galit B.
31
2015
Dynamic routing in large-scale service systems with heterogeneous servers. Zbl 1094.60058
Armony, Mor
30
2005
Contact centers with a call-back option and real-time delay information. Zbl 1165.90386
Armony, Mor; Maglaras, Constantinos
27
2004
Fair dynamic routing in large-scale heterogeneous-server systems. Zbl 1231.90133
Armony, Mor; Ward, Amy R.
26
2010
The impact of delay announcements in many-server queues with abandonment. Zbl 1181.90071
Armony, Mor; Shimkin, Nahum; Whitt, Ward
18
2009
Service-level differentiation in call centers with fully flexible servers. Zbl 1232.90279
Gurvich, Itay; Armony, Mor; Mandelbaum, Avishai
18
2008
Queueing dynamics and maximal throughput scheduling in switched processing systems. Zbl 1035.90017
Armony, Mor; Bambos, Nicholas
15
2003
Blind fair routing in large-scale service systems with heterogeneous customers and servers. Zbl 1267.90042
Ward, Amy R.; Armony, Mor
14
2013
Price and delay competition between two service providers. Zbl 1011.90017
Armony, Mor; Haviv, Moshe
13
2003
Routing and staffing in large-scale service systems: the case of homogeneous impatient customers and heterogeneous servers. Zbl 1217.90062
Armony, Mor; Mandelbaum, Avishai
6
2011
The impact of duplicate orders on demand estimation and capacity investment. Zbl 1232.91413
Armony, Mor; Plambeck, Erica L.
4
2005
Maximum weight matching with hysteresis in overloaded queues with setups. Zbl 1338.60220
Chan, Carri W.; Armony, Mor; Bambos, Nicholas
2
2016
Design of stacked self-healing rings using a genetic algorithm. Zbl 1064.90581
Armony, Mor; Klincewicz, John G.; Luss, Hanan; Rosenwein, Moshe B.
2
2000
Maximum weight matching with hysteresis in overloaded queues with setups. Zbl 1338.60220
Chan, Carri W.; Armony, Mor; Bambos, Nicholas
2
2016
On patient flow in hospitals: a data-based queueing-science perspective. Zbl 1359.60116
Armony, Mor; Israelit, Shlomo; Mandelbaum, Avishai; Marmor, Yariv N.; Tseytlin, Yulia; Yom-Tov, Galit B.
31
2015
Blind fair routing in large-scale service systems with heterogeneous customers and servers. Zbl 1267.90042
Ward, Amy R.; Armony, Mor
14
2013
Routing and staffing in large-scale service systems: the case of homogeneous impatient customers and heterogeneous servers. Zbl 1217.90062
Armony, Mor; Mandelbaum, Avishai
6
2011
Fair dynamic routing in large-scale heterogeneous-server systems. Zbl 1231.90133
Armony, Mor; Ward, Amy R.
26
2010
The impact of delay announcements in many-server queues with abandonment. Zbl 1181.90071
Armony, Mor; Shimkin, Nahum; Whitt, Ward
18
2009
Service-level differentiation in call centers with fully flexible servers. Zbl 1232.90279
Gurvich, Itay; Armony, Mor; Mandelbaum, Avishai
18
2008
Dynamic routing in large-scale service systems with heterogeneous servers. Zbl 1094.60058
Armony, Mor
30
2005
The impact of duplicate orders on demand estimation and capacity investment. Zbl 1232.91413
Armony, Mor; Plambeck, Erica L.
4
2005
On customer contact centers with a call-back option: Customer decisions, routing rules, and system design. Zbl 1165.90385
Armony, Mor; Maglaras, Constantinos
37
2004
Contact centers with a call-back option and real-time delay information. Zbl 1165.90386
Armony, Mor; Maglaras, Constantinos
27
2004
Queueing dynamics and maximal throughput scheduling in switched processing systems. Zbl 1035.90017
Armony, Mor; Bambos, Nicholas
15
2003
Price and delay competition between two service providers. Zbl 1011.90017
Armony, Mor; Haviv, Moshe
13
2003
Design of stacked self-healing rings using a genetic algorithm. Zbl 1064.90581
Armony, Mor; Klincewicz, John G.; Luss, Hanan; Rosenwein, Moshe B.
2
2000
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Cited by 286 Authors

11 Whitt, Ward
8 Mandelbaum, Avi
6 Atar, Rami
6 Pender, Jamol
5 Momčilović, Petar
5 Rand, Richard H.
5 Stolyar, Alexander L.
5 Ward, Amy R.
5 Wesson, Elizabeth N.
4 Armony, Mor
4 Pang, Guodong
3 Bhulai, Sandjai
3 Borst, Sem C.
3 Dong, Jing
3 Dudin, Sergey A.
3 Dudina, Olga S.
3 Guo, Pengfei
3 Hung, Ying-Chao
3 Kim, Chesoong
3 Liu, Yunan
3 Mandjes, Michel Robertus Hendrikus
3 Michailidis, George C.
3 Tezcan, Tolga
3 van Leeuwaarden, Johan S. H.
3 Weiss, Gideon
3 Yom-Tov, Galit B.
2 Adan, Ivo J. B. F.
2 Ahn, Hyun-Soo
2 Arapostathis, Aristotle
2 Argon, Nilay Tanık
2 Ata, Baris
2 Bambos, Nicholas
2 Boxma, Onno Johan
2 Chan, Carri W.
2 Dharmaraja, Sohan
2 Down, Douglas G.
2 Economou, Antonis
2 Glazebrook, Kevin D.
2 Hassin, Refael
2 Ibrahim, Rouba
2 Jouini, Oualid
2 Kamath, Manjunath
2 Koole, Ger
2 Legros, Benjamin
2 Lewis, Mark E.
2 Motaei, Amir
2 Nielsen, Bo Friis
2 Novitzky, Sophia
2 Peng, Xiaoshan
2 Ravner, Liron
2 Reiman, Martin I.
2 Righter, Rhonda
2 Shaki, Yair Y.
2 Shen, Haipeng
2 Srivathsan, Sandeep
2 van der Laan, Dinard
2 Whiting, Philip A.
2 Yudovina, Elena
2 Zhan, Dongyuan
2 Zhang, Xiaopei
2 Zhang, Zhongju
2 Zipkin, Paul Herbert
2 Ziya, Serhan
1 Afimeimounga, Heti
1 Alves, F. S. Q.
1 Andrews, Matthew T.
1 Baek, Janghyun
1 Balcıoğlu, Barış
1 BarıĄta, S
1 Barnes, Sean L.
1 Beck, J. Christopher
1 Bekker, Rebecca
1 Berry, Randall A.
1 Biswas, Anup
1 Blanchet, Jose H.
1 Bodas, Tejas
1 Bonald, Thomas
1 Bookbinder, James H.
1 Boon, Marko A. A.
1 Bordenave, Charles
1 Bray, Robert L.
1 Brooks, James D.
1 Cai, Junhui
1 Carmeli, Boaz
1 Carmen, Raïsa
1 Cassandras, Christos G.
1 Çelik, Güner D.
1 Chang, Chun-Chieh
1 Chen, Jinsheng
1 Chen, Rui
1 Chen, Xinyun
1 Chen, Ying-Ju
1 Chu, Chao-Hsien
1 Chuang, Shun-Chin
1 Cruz, Frederico R. B.
1 Dai, J. G. (Jim)
1 Daigle, John N.
1 Daley, Daryl John
1 Dallery, Yves
1 Dan, Bin
...and 186 more Authors
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Cited in 43 Serials

34 Queueing Systems
25 European Journal of Operational Research
16 Operations Research
9 Probability in the Engineering and Informational Sciences
8 Stochastic Systems
6 Mathematics of Operations Research
6 The Annals of Applied Probability
5 Advances in Applied Probability
3 Computers & Operations Research
3 Annals of Operations Research
2 Operations Research Letters
2 Discrete Event Dynamic Systems
2 Applied Mathematical Modelling
2 Stochastic Processes and their Applications
2 Top
2 Mathematical Problems in Engineering
1 International Journal of Systems Science
1 Journal of Applied Probability
1 Naval Research Logistics
1 Opsearch
1 Systems & Control Letters
1 Statistics & Probability Letters
1 American Journal of Mathematical and Management Sciences
1 Statistical Science
1 SIAM Review
1 Computational Statistics and Data Analysis
1 International Journal of Bifurcation and Chaos in Applied Sciences and Engineering
1 Computational Optimization and Applications
1 Journal of Computer and Systems Sciences International
1 SIAM Journal on Scientific Computing
1 Bernoulli
1 International Transactions in Operational Research
1 ACM Transactions on Modeling and Computer Simulation
1 Nonlinear Dynamics
1 Mathematical Methods of Operations Research
1 Journal of Combinatorial Optimization
1 Journal of Scheduling
1 Methodology and Computing in Applied Probability
1 Stochastic Models
1 OR Spectrum
1 SIAM Journal on Applied Dynamical Systems
1 Journal of Industrial and Management Optimization
1 SIAM/ASA Journal on Uncertainty Quantification

Citations by Year