Rajagopalan, Sampath; Tong, Chunyang Payment models to coordinate healthcare providers: extension to risk-averse providers. (English) Zbl 1525.90233 Oper. Res. Lett. 49, No. 3, 326-332 (2021). MSC: 90B50 90C15 90C90 PDFBibTeX XMLCite \textit{S. Rajagopalan} and \textit{C. Tong}, Oper. Res. Lett. 49, No. 3, 326--332 (2021; Zbl 1525.90233) Full Text: DOI
Srivatsa Srinivas, S. To incentivize the fast server or not? Firm’s dilemma when queue signals service rate in high-contact services. (English) Zbl 1525.90147 Oper. Res. Lett. 49, No. 5, 639-644 (2021). MSC: 90B22 60K25 91A80 PDFBibTeX XMLCite \textit{S. Srivatsa Srinivas}, Oper. Res. Lett. 49, No. 5, 639--644 (2021; Zbl 1525.90147) Full Text: DOI
Yom-Tov, Galit B.; Chan, Carri W. Balancing admission control, speedup, and waiting in service systems. (English) Zbl 1478.90029 Queueing Syst. 97, No. 1-2, 163-219 (2021). MSC: 90B22 60K30 90B50 90C39 PDFBibTeX XMLCite \textit{G. B. Yom-Tov} and \textit{C. W. Chan}, Queueing Syst. 97, No. 1--2, 163--219 (2021; Zbl 1478.90029) Full Text: DOI
Sun, Ke; Wang, Jinting; Zhang, Zhe George Strategic joining in a single-server retrial queue with batch service. (English) Zbl 1476.60173 J. Ind. Manag. Optim. 17, No. 6, 3309-3332 (2021). MSC: 60K25 90B22 PDFBibTeX XMLCite \textit{K. Sun} et al., J. Ind. Manag. Optim. 17, No. 6, 3309--3332 (2021; Zbl 1476.60173) Full Text: DOI
Srivatsa Srinivas, S.; Marathe, Rahul R. Equilibrium in a finite capacity \(M/M/1\) queue with unknown service rates consisting of strategic and non-strategic customers. (English) Zbl 1475.60188 Queueing Syst. 96, No. 3-4, 329-356 (2020). MSC: 60K25 90B22 91A40 PDFBibTeX XMLCite \textit{S. Srivatsa Srinivas} and \textit{R. R. Marathe}, Queueing Syst. 96, No. 3--4, 329--356 (2020; Zbl 1475.60188) Full Text: DOI
Wang, Jinting; Wang, Zhongbin; Liu, Yunan Reducing delay in retrial queues by simultaneously differentiating service and retrial rates. (English) Zbl 1455.90054 Oper. Res. 68, No. 6, 1648-1667 (2020). MSC: 90B22 PDFBibTeX XMLCite \textit{J. Wang} et al., Oper. Res. 68, No. 6, 1648--1667 (2020; Zbl 1455.90054) Full Text: DOI
Sainathan, Arvind Technical note – pricing and prioritization in a duopoly with self-selecting, heterogeneous, time-sensitive customers under low utilization. (English) Zbl 1455.90051 Oper. Res. 68, No. 5, 1364-1374 (2020). MSC: 90B22 PDFBibTeX XMLCite \textit{A. Sainathan}, Oper. Res. 68, No. 5, 1364--1374 (2020; Zbl 1455.90051) Full Text: DOI
Li, Kai; Pan, Yuqian; Liu, Bohai; Cheng, Bayi The setting and optimization of quick queue with customer loss. (English) Zbl 1449.60131 J. Ind. Manag. Optim. 16, No. 3, 1539-1553 (2020). MSC: 60K25 68M20 90B22 PDFBibTeX XMLCite \textit{K. Li} et al., J. Ind. Manag. Optim. 16, No. 3, 1539--1553 (2020; Zbl 1449.60131) Full Text: DOI
Zhan, Dongyuan; Ward, Amy R. Staffing, routing, and payment to trade off speed and quality in large service systems. (English) Zbl 1444.90048 Oper. Res. 67, No. 6, 1738-1751 (2019). MSC: 90B22 90B50 PDFBibTeX XMLCite \textit{D. Zhan} and \textit{A. R. Ward}, Oper. Res. 67, No. 6, 1738--1751 (2019; Zbl 1444.90048) Full Text: DOI Link
Armony, Mor; Perel, Efrat; Perel, Nir; Yechiali, Uri Exact analysis for multiserver queueing systems with cross selling. (English) Zbl 1409.60130 Ann. Oper. Res. 274, No. 1-2, 75-100 (2019). MSC: 60K25 90B22 PDFBibTeX XMLCite \textit{M. Armony} et al., Ann. Oper. Res. 274, No. 1--2, 75--100 (2019; Zbl 1409.60130) Full Text: DOI
Jalili Marand, Ata; Tang, Ou; Li, Hongyan Quandary of service logistics: fast or reliable? (English) Zbl 1430.90195 Eur. J. Oper. Res. 275, No. 3, 983-996 (2019). MSC: 90B22 90B06 60K25 PDFBibTeX XMLCite \textit{A. Jalili Marand} et al., Eur. J. Oper. Res. 275, No. 3, 983--996 (2019; Zbl 1430.90195) Full Text: DOI
Li, Kai; Pan, Yuqian; Cheng, Bayi; Liu, Bohai The setting and optimization of quick queue. (English) Zbl 1409.60134 J. Optim. Theory Appl. 178, No. 3, 1014-1026 (2018). MSC: 60K25 68M20 90B22 PDFBibTeX XMLCite \textit{K. Li} et al., J. Optim. Theory Appl. 178, No. 3, 1014--1026 (2018; Zbl 1409.60134) Full Text: DOI
Jain, Aditya; Bala, Ram Differentiated or integrated: capacity and service level choice for differentiated products. (English) Zbl 1403.90452 Eur. J. Oper. Res. 266, No. 3, 1025-1037 (2018). MSC: 90B60 PDFBibTeX XMLCite \textit{A. Jain} and \textit{R. Bala}, Eur. J. Oper. Res. 266, No. 3, 1025--1037 (2018; Zbl 1403.90452) Full Text: DOI
Caulkins, Jonathan P.; Feichtinger, Gustav; Grass, Dieter; Hartl, Richard F.; Kort, Peter M.; Seidl, Andrea Interaction of pricing, advertising and experience quality: a dynamic analysis. (English) Zbl 1394.90374 Eur. J. Oper. Res. 256, No. 3, 877-885 (2017). MSC: 90B60 91B38 91A80 91A25 PDFBibTeX XMLCite \textit{J. P. Caulkins} et al., Eur. J. Oper. Res. 256, No. 3, 877--885 (2017; Zbl 1394.90374) Full Text: DOI
Zhang, Xuemei; Song, Malin; Liu, Guangdong Service product pricing strategies based on time-sensitive customer choice behavior. (English) Zbl 1364.91060 J. Ind. Manag. Optim. 13, No. 1, 297-312 (2017). MSC: 91B24 91B42 90B60 PDFBibTeX XMLCite \textit{X. Zhang} et al., J. Ind. Manag. Optim. 13, No. 1, 297--312 (2017; Zbl 1364.91060) Full Text: DOI
Lian, Zhaotong; Gu, Xinhua; Wu, Jinbiao A re-examination of experience service offering and regular service pricing under profit maximization. (English) Zbl 1346.90257 Eur. J. Oper. Res. 254, No. 3, 907-915 (2016). MSC: 90B22 60K30 60K25 PDFBibTeX XMLCite \textit{Z. Lian} et al., Eur. J. Oper. Res. 254, No. 3, 907--915 (2016; Zbl 1346.90257) Full Text: DOI
Gong, Jun; Yu, Miao; Tang, Jiafu; Li, Manru Staffing to maximize profit for call centers with impatient and repeat-calling customers. (English) Zbl 1394.90198 Math. Probl. Eng. 2015, Article ID 926504, 10 p. (2015). MSC: 90B22 PDFBibTeX XMLCite \textit{J. Gong} et al., Math. Probl. Eng. 2015, Article ID 926504, 10 p. (2015; Zbl 1394.90198) Full Text: DOI
Xu, Ying; Scheller-Wolf, Alan; Sycara, Katia The benefit of introducing variability in single-server queues with application to quality-based service domains. (English) Zbl 1326.90019 Oper. Res. 63, No. 1, 233-246 (2015). MSC: 90B22 68M20 PDFBibTeX XMLCite \textit{Y. Xu} et al., Oper. Res. 63, No. 1, 233--246 (2015; Zbl 1326.90019) Full Text: DOI
Chan, Carri W.; Yom-Tov, Galit; Escobar, Gabriel When to use speedup: an examination of service systems with returns. (English) Zbl 1304.90064 Oper. Res. 62, No. 2, 462-482 (2014). MSC: 90B22 PDFBibTeX XMLCite \textit{C. W. Chan} et al., Oper. Res. 62, No. 2, 462--482 (2014; Zbl 1304.90064) Full Text: DOI
Ni, Guanqun; Xu, Yinfeng; Dong, Yucheng Price and speed decisions in customer-intensive services with two classes of customers. (English) Zbl 1317.91050 Eur. J. Oper. Res. 228, No. 2, 427-436 (2013). MSC: 91B42 90B22 PDFBibTeX XMLCite \textit{G. Ni} et al., Eur. J. Oper. Res. 228, No. 2, 427--436 (2013; Zbl 1317.91050) Full Text: DOI
Tong, Chunyang Pricing schemes for congestion-prone service facilities. (English) Zbl 1258.91067 Oper. Res. Lett. 40, No. 6, 498-502 (2012). MSC: 91B24 90B22 PDFBibTeX XMLCite \textit{C. Tong}, Oper. Res. Lett. 40, No. 6, 498--502 (2012; Zbl 1258.91067) Full Text: DOI
Wang, Xiaofang; Zhuang, Jun Balancing congestion and security in the presence of strategic applicants with private information. (English) Zbl 1237.90065 Eur. J. Oper. Res. 212, No. 1, 100-111 (2011). MSC: 90B22 PDFBibTeX XMLCite \textit{X. Wang} and \textit{J. Zhuang}, Eur. J. Oper. Res. 212, No. 1, 100--111 (2011; Zbl 1237.90065) Full Text: DOI